Think about the frustration of staying at a Hyatt Class 3 property and by chance paying for it with a Class 1-7 free evening certificates — all whereas a Class 1-4 free evening certificates sits in your account. Ouch.
This expertise taught me a couple of World of Hyatt quirk you must know. Here is how to make sure Hyatt pulls the fitting certificates out of your account.
Hyatt’s 2 varieties of free evening awards
The previous can be utilized at any property rated in classes 1-4 on Hyatt’s award chart. These aren’t affected by Hyatt’s peak and off-peak pricing, both. So long as yow will discover a typical award room at an eligible property, you should use this certificates there.
You possibly can earn these free nights within the following methods:
Class 1-7 free evening awards are extra invaluable, permitting you to make use of them at Hyatt properties in classes 1-7 and all-inclusive properties in classes A-D.
These awards are also tougher to earn. You will want 60 qualifying nights with Hyatt in a 12 months to earn a Class 1-7 certificates, additionally qualifying you for top-tier Globalist standing.
Associated: The 12 resorts the place you’ll get probably the most out of your Hyatt reward evening certificates
Pulling the fitting certificates
When you have each varieties of awards in your account, you do not wish to use a Class 1-7 award when staying at a resort in Classes 1-4. Sadly, I did that with out realizing it on a short-notice reserving on the Grand Hyatt Incheon.
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When reserving a resort on-line and utilizing a free evening award, Hyatt’s web site routinely pulls the award that expires first. You do not have the choice to decide on the lower-value award.
To get round this, name World of Hyatt reservations at 1-800-544-9288, or contact your My Hyatt Concierge (when you’ve got one).
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Backside line
Utilizing a Class 1-7 free evening award at a Class 1-4 property feels such as you’ve overpaid. Sadly, the award sort cannot be modified after your keep, so you must guarantee upfront that Hyatt makes use of the right award sort.
