Ever since JetBlue unveiled its next-generation Mint Suite and Mint Studio and launched the brand new business-class merchandise on 2021 transatlantic flights to London from each Boston and New York, I’ve been ready for an excuse to check these trendy seats out for myself.
What makes JetBlue Mint Suites so particular, you ask? They’ve loads of up-to-the-minute options like sliding doorways for privateness — a component shortly turning into de rigueur among the many airways competing for high-paying long-haul premium flyers. Moreover, they provide high-tech touches like Qi wi-fi charging surfaces and free high-speed Wi-Fi, in addition to custom-designed comforts like Tuft & Needle mattresses built-in into the seat cushions.
Then there are the experiential components like mix-and-match menus designed by the New York-based Scrumptious Hospitality Group restaurant consortium and made-to-order signature cocktails. Different choices embody do-not-disturb indicators, 17-inch adjustable screens with a big number of on-demand leisure (the bigger Mint Studios have 22-inch ones), Tuft & Needle bedding and amenity kits from wellness firm Wanderfuel with goodies like immune-boosting chews.
I lastly acquired to fly JetBlue Mint throughout the Atlantic final week on the airline’s inaugural service from John F. Kennedy Worldwide Airport (JFK) to Paris-Charles De Gaulle Airport (CDG). Listed below are all of the methods the seats and repair impressed me, plus just a few issues to remember in case you intend to e book it your self.
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Cozy cabins
Together with the 2 Mint Studios up entrance and the next 11 rows of Mint Suites, there are simply 24 business-class seats whole in a 1-1 configuration on JetBlue’s A321LR.
That makes for an intimate expertise flying up entrance. There are extra alternatives for customized (and faster) service than on different airways that function bigger widebodies with greater business-class cabins on transatlantic flights.
Some people would possibly hesitate to fly a single-aisle jet throughout an ocean. Nevertheless, the Mint cabin felt massive and cozy. Because of the seats’ privateness options that preserve you cocooned in your private house, you won’t even discover the plane dimension after settling in.
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There are additionally two toilets on the entrance of the cabin for simply 24 Mint passengers. So, you’re unlikely to come across a wait besides at sometimes busy occasions throughout the flight, equivalent to simply earlier than the fasten seatbelt signal activates earlier than touchdown.
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Talking of the toilets, these are just about touch-free, which is improbable, particularly post-pandemic. There are panels by the bathroom that you may wave your hand in entrance of to open and shut the seat in addition to flush. Additionally, the taps simply require you to place your palms beneath them to run.
The seat configuration feels additional non-public
Within the race to make enterprise class really feel extra like first-class and to foreground privateness as a significant promoting level whereas nonetheless sustaining a high-density format, many airline seat producers have developed seats that face away from the aisle and towards the home windows of the cabin (or towards one another in heart sections of widebodies).
That makes seats like these on American Airways or Cathay Pacific really feel secluded. Nevertheless, regardless of privateness shields, it additionally means you could be extra delicate to exercise from the aisle because the seatback is correct subsequent to it.
With Mint Suites, although, JetBlue positioned the again of the seat towards the cabin wall nearer to the window and the ottoman towards the aisle. That makes it marginally tougher to look out the window in flight, however I felt way more insulated from aisle noise or motion than in reverse-herringbone seats.
I additionally actually appreciated the intuitive and easy-to-use seat controls.
Whereas they don’t really feel as high-tech because the touchscreens you’ll discover on some newer seats like British Airways Membership Suites, it was nonetheless straightforward to regulate the person parts of the seat in addition to buttons for preset positions for takeoff and touchdown.
Roomy dimensions
Every JetBlue Mint Suite measures 22 inches large on the armrests and as much as 80 inches lengthy in lie-flat mode; the airline touts this as the biggest reclined floor space amongst U.S. airways’ business-class seats.
I’m solely 5 ft, 8 inches, although, and I discovered it straightforward to sleep on my again and each side (and to roll over between them) with out banging my shoulders, elbows, knees or ft on any of the seat’s fixtures.
I think taller flyers would possibly discover the footwell, which is simply 13 inches excessive, constraining. If in case you have broad shoulders or hips, you won’t have fairly the identical leeway as I did. However in my view, I snoozed fairly comfortably.
Fashionable finishes
Whereas house and ergonomics could be the first concerns when designing a business-class seat and cabin, JetBlue’s newer Mint expertise takes type as critically as substance with high-end however restrained finishes.
The general look of the cabin is Area Age modern due to the seats’ silvery grey vegan leather-based upholstery with slick stitching; the brushed-metal borders on the suites’ partitions and the pearlescent tone of the door panels patterned with summary mint leaf-inspired shapes additionally add to the vibe. The curving partitions of the suites and the aspect desk gave the house a sure move that’s not widespread with different airline seats.
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Offering each type and performance, flannel-covered shells surrounding the seats soak up noise and bestow some texture to catch the attention. Concrete studying lamps (an homage to the airline’s hometown of New York Metropolis and its skyscrapers) and closely grained wood paneling on the aspect cabinets and tray tables lend the suites a glance that’s equal components clubby and industrial.
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Passengers can even alter their particular person suite’s temper lighting between tender yellow and blue tones to enrich the cabin’s atmosphere for just a bit additional contact of customization.
The general impact makes it really feel like flying in an ultra-cool lounger or mini rec room with delicate branding touches quite than your bland, run-of-the-mill airline seat.
My one quibble is with the position of the tray desk. It swings out from the armrest simply sufficient, however its mounted place is kind of near the seat, so you need to be nearly utterly upright to not really feel jammed in.
The meals is great, and never only for an airplane
My colleagues who’ve flown JetBlue Mint because the airline’s switchover to DHG catering have raved concerning the number of choices, the enjoyable methods you’ll be able to customise your meal with multiple-choice small plates and the final stage of high quality. DHG’s Charlie Hen in Soho and wine bar Parcelle supplied the catering and drinks on this flight.
Even moving into with excessive hopes, the meals nonetheless exceeded my expectations.
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The very first thing that impressed me was that passengers might place meals orders instantly by the leisure system quite than look forward to flight attendants to come back by the cabin. This protects time on comparatively brief transatlantic flights.
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On the inaugural to Paris, the airline served a menu that included a alternative of three of the next:
- Farro salad with roasted cherry tomatoes, radish, pistachios and Parmesan cheese
- Chilled English pea soup with mint oil and puffed wild rice
- Cavatelli with Sicilian tomato sauce and Parmesan cheese
- Rooster with eggplant caponata, pine nut crumble and mint
For dessert, there was a alternative of:
- Vanilla gelato with blackberry preserves and almond granola
- A cheese plate with English cheddar, Stilton, dried fruit and nuts
- Varied different snacks
The primary meal was all served on a single tray, with dessert following shortly after.
I attempted the farro, the pea soup and the hen, and all had been scrumptious. The farro tasted wholesome however filling, the soup was refreshing, and the hen was flavorful and hearty.
You may additionally select an categorical menu served forward of different passengers that included simply the farro, pea soup, cavatelli and gelato. I had the gelato for dessert, and it was a scrumptious technique to finish the meal.
Breakfast was served about an hour earlier than touchdown and featured a alternative of two out of three plates, together with:
- Watermelon with Espelette peppers and lime
- Coconut yogurt with ardour fruit puree and almond crunch
- Asparagus frittata with goat cheese, Parmesan and herb salad
I ordered the yogurt, which was candy and satisfying, and the frittata for one thing extra savory and substantial. Each had been excellent. Should you needed to sleep in, you possibly can additionally order your breakfast to go in a useful sack.
Passengers additionally had their alternative of espresso and iced or chilly americanos and cappuccinos; Dunkin’ drip espresso and quite a lot of Teapigs tea flavors like chamomile and lemon ginger had been out there.
I didn’t fly JetBlue again to the U.S., however I used to be capable of peek on the menu on the return from Paris to New York on JetBlue’s website. It listed choices like avocado toast and crepes with ricotta and caramel for breakfast, plus mild bites like gazpacho and a croque monsieur sandwich for lunch (because it’s a daytime flight).
Craft cocktails and wine
The airline additionally takes its number of wines and cocktails critically, and flight attendants will combine seat-side to your specs.
On this specific flight from New York to Paris, the cocktail menu included a few of JetBlue’s signatures like:
- Mint Situation: with Bombay Sapphire gin or Tito’s vodka, ginger, lime, cucumber and mint
- Venetian Spritz: with house-made aperitivo, glowing wine and grapefruit
- Black Maple Previous-Normal: with Bulleit Bourbon, maple, bitters and orange
I sampled the Previous-Normal, which was robust and candy however not overly so.
The beer and spirits choice included:
- Stella Artois
- Blue Moon
- Bud Mild
- Corazon Tequila Blanco
- Tito’s Handmade Vodka
- Bombay Sapphire Gin
- Bacardi Rum
- Jack Daniel’s Whiskey
- Dewar’s White Label Scotch Whisky
- Bulleit Bourbon
- Baileys Irish Cream
Among the many wines, passengers might choose from:
- Champagne Bergere Origine
- Notte Salata Falanghina
- Triennes Rose
- Winery Venture 004 Gober & Freinbichler Blaufrankisch
- Condello Romagna Sangiovese Predappio
- Dalia Maria Maris Ramandolo
The Champagne was toasty and well-rounded quite than crisp. The Falanghina had a pleasant punch of acidity, whereas the Sangiovese was wealthy and fruity.
Nonalcoholic choices included a regular number of water and sodas in addition to two mocktails:
- Mint (Beneath One) Situation: with seltzer, ginger, lime, cucumber, mint
- Limitless Spritz: with house-made non-alcoholic aperitivo, glowing water, grapefruit
I didn’t attempt these, however they regarded refreshing and scrumptious.
Deluxe bedding
Earlier than this flight, I wasn’t acquainted with Tuft & Needle (aside from realizing it partnered with JetBlue to supply cushioning and bedding for the brand new JetBlue Mint). I discovered the supplies the airline makes use of to be of fantastic high quality.
The total-size pillow was tender and fluffy however not too squishy, due to a reminiscence foam lining. The blanket was light-weight however substantial (and enormous) sufficient to make curling up very snug. It even had snaps that you possibly can use to create a built-in foot pouch.
The seat’s breathable cowl and proprietary foam padding had been each cool and ergonomic, so I acquired just a few hours of much-needed napping in in a single day.
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The one omission is that no additional seat covers or fitted sheets come as a part of the bedding set. You don’t really want them for consolation due to the Tuft & Needle padding integrated into the seat. Nevertheless, seat covers could be good since they might present a clear floor for every new passenger to sleep on quite than simply the seat itself.
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Progressive facilities
Reasonably than your common amenity package with some low-quality plastic objects, JetBlue offers Mint passengers with two amenity kits, although you need to request considered one of them.
Inside the usual one you will discover:
- Dental package with toothbrush and toothpaste
- Ear plugs
- Eye masks
The specialised ones are courtesy of Wanderfuel, a wellness firm that makes high-end well being and sweetness objects. I requested a Wanderfuel one and located it stocked with:
- Scentuals vanilla tangerine “lip conditioner”
- Trip SPF 30 “Basic Lotion”
- Jubel Naturals Cool Aloe intensive restore cream
- Recess deodorant wipes
- Golde Pineapple Debloat intestine assist powder
Though not normal, the package inclusions felt like enjoyable and considerate extras to assist vacationers take care of jet lag from such a brief flight.
Passengers additionally obtain Grasp & Dynamic noise-canceling headphones to be used on the flight. They had been prime quality, blocking out nearly all ambient noise.
Free Wi-Fi
Like on its flights inside North America, JetBlue provides transatlantic passengers quick and free Wi-Fi. For a lot of the route throughout the ocean, flyers can hook up with Viasat-2 earlier than the system switches over to a European community.
Testing out Viasat’s speeds, I clocked them at practically 39 Mbps obtain velocity, which was greater than sufficient to get work emails and even add some pictures.
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A constructive cost
Every Mint Suite has an influence level embedded within the wall subsequent to the aspect desk. It features a common AC plug and each USB-A ports for charging numerous units. Reverse and beneath the window-side armrest, there’s a second AC plug and a USB-C port. Furthermore, the Mint Suite has a Qi wi-fi charging pad by the window.
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I’ve an iPhone 13 Professional and tried charging it with the wi-fi pad however couldn’t get it to work. Different passengers famous they had been having difficulties, too, although some had no points. Briefly, the wi-fi pads appear finicky, so pack a USB wire as a backup.
Crisp leisure
At 17 inches diagonal, Mint Suites’ Thales Avant seatback screens are shiny and crisp. In addition they tilt up and down for optimum viewing, whether or not sitting upright, lounging in a relaxed place or in full lie-flat mode.
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The leisure choices had been additionally various and quite a few, together with lately launched options like “Creed III” and “John Wick: Chapter 4.” As for TV reveals, choices included “Abbott Elementary” and “Hacks,” in addition to reside TV on channels together with CNN Worldwide and Sky Information.
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Storage galore
Though the very best business-class seats intention to optimize private house, one of many areas many have a tendency to scrimp on is private storage. You would possibly discover a pocket or compartment for small objects like a pockets or glasses, however it may be a problem to tuck your laptop computer someplace handy for takeoff, touchdown or mealtimes.
JetBlue solved that downside with its Mint Suites, which have a plethora of easy-to-reach storage choices. These embody a triangle-shaped compartment for small objects by the window and a small shelf that’s nice for telephones just under the armrest.
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On the opposite aspect of the armrest, subsequent to the wi-fi charging pad, is a big floor space for a laptop computer or different objects (although not for takeoff and touchdown).
You may stow your sneakers in a small cubby subsequent to the seat’s leg relaxation. There’s additionally an area beneath the ottoman to stow a private bag or your sneakers for the flight. (Don’t fear, you get a pair of slippers to make use of on board, so that you received’t be strolling to the bathroom barefoot.)
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Maybe most progressive, there’s a shallow tray that slides out from beneath the leisure display screen. At 14 by 10 inches, it is sufficiently big to stow small laptops and a cable or two.
Superlative service
In fact, the crew for this inaugural was possible handpicked to signify the model and its pleasant service ethos. Nonetheless, even taking that into consideration, the flight attendants in Mint – Amanda, Vanessa and Hector – had been phenomenal. They took the time to get to know every passenger, confirming orders and sustaining a swift service move that acquired meal service completed in simply over an hour so flyers might relaxation.
Precedence dealing with
As you’d count on from a premium flight product (and its price ticket), Mint clients have entry to precedence check-in traces and safety lanes on the airport. They will additionally reap the benefits of boarding earlier than financial system passengers and obtain precedence baggage dealing with, all of which might make the airport expertise that a lot simpler and quicker to navigate.
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Some downsides
It’s not essentially all aces flying JetBlue Mint throughout the Atlantic. Listed below are some issues to take into account that would possibly persuade you to e book another.
Lack of lounges
In contrast to legacy carriers working throughout the Atlantic, JetBlue doesn’t have any of its personal airport lounges in Paris. It does not associate with different airways or an operator like Plaza Premium to supply Mint passengers with a lounge choice.
Whereas this isn’t a make-or-break proposition for me, having lounge entry earlier than a protracted journey could be key for some flyers.
Maybe it is advisable recharge your units and compensate for work with free Wi-Fi. Possibly you simply want a quiet place away from ever-more-crowded terminals (particularly this summer season). If these are main concerns for you, then you definately would possibly need to guarantee you might have a bank card that will get you lounge entry to complement your JetBlue transatlantic expertise.
Restricted connectivity in Europe
Flying JetBlue’s transatlantic routes to London Heathrow Airport (LHR) and now CDG (and ultimately Amsterdam) could be improbable if these European cities are your vacation spot.
Nevertheless, if you wish to get farther afield, you’ll possible need to buy a separate connection on a special airline or take a practice. The airline doesn’t have routes past these hubs nor does it have partnerships that make it straightforward to buy blended onward tickets.
That stated, in case you’re beginning your journey in London or Paris and need to join by New York (or Boston within the case of London), you’ll have entry to JetBlue’s in depth route community right here in North America when you arrive within the U.S.
Should you’re touring with somebody
Although I appreciated the privateness of the suites, they’re higher for folk preferring alone time whereas aloft. There are privateness doorways to close your self away from the exercise on the aisle. Nevertheless, since there is only one aisle and a single seat on both aspect of it, there’s probably not a fantastic choice for {couples} touring collectively. {Couples} would possibly as a substitute take pleasure in numerous reverse-herringbone configurations on widebody jets the place the middle seats are angled towards each other.
One member of a touring pair might all the time purchase as much as the Mint Studio and invite their companion to dine with them (assuming the buddy seat is operable). Nevertheless, if you wish to conduct an ongoing dialog throughout your flight with out shouting throughout an aisle, Mint Suites won’t be your optimum onboard product.
Redeeming JetBlue True Blue factors for Mint Suites is exorbitant
JetBlue’s True Blue program could be extraordinarily helpful due to attributes like free factors pooling, the truth that its factors are tied to a selected worth vary and the truth that you’ll be able to redeem them for just about any seat that’s on sale. Nevertheless, it additionally has just a few downsides.
The first one for folk wanting to make use of their factors to fly Mint is that redemption costs could be very costly.
For example, I discovered one-ways from New York to Paris over the subsequent a number of months beginning at $3,082 … or 305,000 True Blue factors. Spherical-trip journeys are barely inexpensive — as little as $2,610 or 241,600 factors.
Contemplating a number of the different current mileage devaluations we’ve seen currently, 240,000 factors isn’t really astronomical. Nevertheless, it’s nonetheless a considerable variety of factors to burn by for a single transatlantic round-trip flight. Likelihood is most people will look forward to some well-priced paid fares to e book.
That stated, you’ll be able to switch numerous bank card factors to JetBlue True Blue on the following charges together with:
So in case you’ve been increase a stash of transferable factors by utilizing your numerous bank cards, this might be a recent, enjoyable approach to make use of a few of them. Simply intention to make transfers at a 1:1 ratio quite than something decrease to maximise the worth of your factors.
You may’t earn associate miles simply
JetBlue companions with numerous different carriers, together with American Airways, and permits you to earn miles with different frequent flyer applications on a lot of its flights.
Nevertheless, you can not earn American Airways AAdvantage miles on JetBlue’s transatlantic flights. You may earn Qatar Airways Avios on them (although not on another flights inside the U.S.).
Should you’re dabbling with JetBlue however hoping to earn miles with one other frequent flyer program you take part in additional absolutely, take a cautious take a look at your program’s incomes guidelines to make sure you’ll be crediting your flights correctly.
Beware the wear and tear and tear
As famous by my colleague Zach Griff, JetBlue Mint Suites and Studios are already starting to show a surprisingly excessive diploma of damage and tear, regardless of solely being two years outdated.
He discovered cracked seat lights, peeling finishes and injury to the suite doorways that needed to be taped across the sides. He additionally famous cracked seat lights and peeling surfaces on the wi-fi charging pads, which didn’t operate correctly.
Although nonetheless purposeful, the footwells and ottoman cushions had been additionally scuffed and smudged, which doesn’t make a fantastic impression.
All that stated, since this specific aircraft, dubbed “By Appointmint Solely,” operated its first flight beneath two months in the past, in line with Airfleets, its seats and cabins had been nonetheless in tip-top form. This made my expertise testing out Mint Suites completely satisfying.
Backside line
JetBlue Mint Suites are among the many greatest methods to cross the Atlantic today. Roomy and high-design suites with closing doorways present a contact of sophistication and greater than a modicum of privateness so flyers can take pleasure in a restful crossing.
The progressive culinary choices, tempting cocktail listing and high-end facilities like Tuft & Needle bedding and Wanderfuel kits additionally present a considerate sense of magnificence to the expertise. Add within the heat however skilled service, and JetBlue has a successful mixture I’d advocate to any East Coaster seeking to get to Europe.