FNB was named South Africa’s Greatest Digital Financial institution within the twelfth annual South African SITEisfaction® survey carried out by Human8 (beforehand often called InSites Consulting and Columinate). FNB was rated highest for innovation, demonstrated by a profitable redesign of the FNB App. Survey correspondents additionally rated FNB as reliable, with commendable efforts in proactive communications on digital safety.
Giuseppe Virgillito, Head of Digital Banking at FNB, expressed his gratitude for the achievement, saying, “We’re grateful for this consequence because it underscores our dedication to innovation and customer-centricity within the supply of digitised monetary and life-style companies. FNB has all the time been on the forefront of digital banking innovation, and we proceed to make nice strides in enabling higher entry to companies by means of a digital platform that prospects belief. It is a great tribute to our workers and prospects.”
The accolade extends FNB’s successful streak, because it was just lately named South Africa’s Most Beneficial Model within the BrandZ Top30 Most Beneficial Manufacturers by Kantar and the World’s Strongest Banking Model by Model Finance, whereas International Finance awarded it a number of accolades, together with Africa’s Greatest Shopper Digital Financial institution.
FNB’s eBucks Rewards was additionally named Africa’s Greatest Monetary Providers Loyalty Programme on the Worldwide Loyalty Awards. This 12 months additionally marks very particular milestones for FNB, because it celebrates 185 years of being in enterprise.
