I went on my first Disney cruise after I was 9 years outdated. In all my years of cruising since then, I’ve by no means been as excited to get on a ship as I used to be to board that one … till I booked a crusing on the brand new Disney Want. I could not wait to expertise its brand-new eating places, state-of-the-art Broadway-style reveals and tastefully designed staterooms.
As a Platinum Castaway Membership member (Disney’s loyalty tier for cruisers who’ve been on 10 or extra cruises), I’ve sailed on all of the Disney ships. My final Disney cruise was in 2020. Though I’ve tried each different main cruise line, Disney Cruise Line has remained my go-to as a result of I am keen on the model’s distinctive meals, top-notch leisure and enjoyable excursions in port.
Disney Want promised to offer all that and extra. I could not wait to expertise this long-anticipated new Disney cruise ship.
To my shock, Disney Want did not deliver the magic for me the way in which the road’s older ships do. This is why.
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Crowds all over the place
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KYLE OLSEN/THE POINTS GUY
Between its friends and crew, Disney Want carries 5,500 folks. Though the capability of the ship is roughly on par with Disney Dream and Disney Fantasy, Disney Want does not appear to deal with the crowds the way in which the opposite ships can.
Slender walkways all through the bustling public areas on decks 3, 4 and 5 and on the Marceline Market buffet create bottlenecks that I did not expertise on the road’s different ships. Specifically, the hall main from the aft elevators into the foyer atrium, which is not more than 10 toes broad, will get clogged when passengers attempt to move by whereas different friends are ready for his or her turns for character appearances. The placement of the elevators in relation to key lower-deck public areas is completely different on Dream and Fantasy, with out as many tight passageways to impede site visitors stream.
The opposite downside on this space is that the centrally situated lounge referred to as The Bayou, the foyer on Deck 3 and the realm round visitor providers on Deck 4 lack enough seating. The consequence was that passengers would migrate away from these areas and sit on the ship’s grand foyer atrium stairs as they waited for his or her households to ask a query or decide up one thing in a store. Not solely did these folks block others from passing on the central stairs, nevertheless it created a security hazard that the workers failed to handle.
Up on the outer decks, wait instances for the favored AquaMouse waterslide reached 60 minutes on my cruise. Devoted cruisers eagerly awaited their turns for the 760-foot thrill trip in 20-plus mph winds. That is a very long time to attend, particularly when there are such a lot of different actions you may wish to match into a fast three-night cruise.
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If you wish to attempt the attraction, do not make an impromptu go to. You may have to strategically plan when strains would be the shortest and determine whether or not it is definitely worth the wait. It is a calculation that jogged my memory of many journeys to Area Mountain. However in contrast to at Disney World, there are not any Lightning Lanes, and the Disney Cruise Line app does not show wait instances.
Even port days did not relieve the crowding as a result of so many passengers stayed on board Disney Want, prioritizing the ship’s sights over land-based excursions.
The problems prolonged into the primary eating rooms, too. With no quite a lot of inches between my household’s desk and the desk adjoining to us, a passenger from the desk subsequent to me inadvertently positioned her elbow on my armrest — a testomony to simply how shut dinner tables are to 1 one other. Plus, servers had been routinely bumping into tables and knocking over glasses as they negotiated the tight areas.
These points aren’t merely because of the truth that the ship is large. I’ve sailed on comparably sized Royal Caribbean and Norwegian Cruise Line ships the place crowds have not dampened the cruise’s enjoyment and passenger stream is just not an issue. Within the case of Disney Want, the ship’s explicit structure, with slim hallways and an insufficient ratio of venues to passage area, doesn’t depart sufficient room for folks to stroll and sit in its most trafficked public areas.
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The eating and leisure did not mesh nicely collectively
As a complete, the meals on board Disney Want was wonderful. Excessive-quality choices within the buffet included Alaskan crab legs, hen tikka masala and falafel salads. The pesto gnocchi and lobster pappardelle on the cruise line’s adults-only Palo restaurant had been top-notch, as was the service. Whereas my crusing did not provide Disney’s lobster tails in the primary eating room, the duck confit was a stable upscale substitute.
Additional, the night leisure within the Walt Disney Theatre was a few of the finest I’ve seen on a ship. Specifically, “The Little Mermaid” and “Aladdin” had been showstoppers.
Leisure within the eating places? Not a lot.
Once I used to sail Disney as a child, the one dinner reveals had been in Animator’s Palate, one of many three essential eating rooms on the road’s older ships. Passengers might design their very own cartoon characters, and following the meal, the cartoon characters would seem on the displays situated all through the restaurant. It was enjoyable, placing the suitable stability between having fun with the meals and taking part within the leisure between programs.
Quick ahead to 2023. Within the “Frozen”-themed Arendelle restaurant on Disney Want, the stage present is the primary occasion. Whereas I’ve no downside with dinner theater, I discovered that the meal was handled as an afterthought, which affected meals high quality and repair. For example, all of the servers disappear when the singers and dancers take the stage. My dinner arrived chilly, however I had no likelihood of discovering my waiter to ask for a warm-up or substitute.
I anticipated that Disney would know the right way to create an expertise that mixed nice (or no less than acceptable) meals and repair with a vigorous present, however on my cruise, it did not get the stability proper.
Some households cherished the Arendelle dinner, however personally, I did not really feel just like the present made up for the underwhelming meals. In spite of everything, I did not have many different choices for dinner; in the event you skip your rotational eating venue on Want, your solely alternate options are a sit-down meal within the buffet or paying to eat at an adults-only restaurant. On the identical time, I had loads of different alternatives to catch wonderful reveals and films elsewhere on board.
Sadly, I do not know if I can escape this phenomenon by returning to my beloved older Disney ships. A lot to my chagrin, the dinner present is a pattern taking up Disney’s eating places. Throughout a refurbishment, Disney Magic’s Parrot Cay was changed by Rapunzel’s Royal Desk, one other instance of the cruise line’s concentrate on dinner leisure as a substitute of meals. I will must sail that ship once more to see if that venue strikes a greater stability.
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A less-functional structure
I normally be taught my method round a cruise ship in a day or two, but I could not grasp the structure of Disney Want on my long-weekend cruise.
For instance, the adults-only part of the ship is on Deck 13 aft. Though there are eight elevators within the aft elevator foyer, not all go to Deck 13. Moreover, the aft staircase mysteriously ends at Deck 12. Because of this, I needed to stroll by the children pool and AquaMouse space and head up a flight of stairs to entry the adults-only space. I could not get there instantly.
The identical elevator mix-up holds true for the Chip ‘n Dale pool on Deck 14 ahead. I needed to switch from one elevator to a different on Deck 12 to get to Deck 14.
One other structure difficulty is that Disney Want does not have a strolling monitor that circles across the ship. The smaller Disney Magic and Marvel provide a 0.3-mile strolling circuit on Deck 4, which I take pleasure in for uninterrupted exercises on sea days between indulgent journeys to the buffet. The Disney Want presents a health club, however every time I went in to work out, the workers wished to take my foot impressions to promote me orthotics. I’d have most well-liked a monitor to stroll or jog in peace.
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Is that this the brand new Disney Cruise Line?
I notice I am a unique cruiser than I used to be on my first Disney cruise.
These days, Disney Cruise Line does not earn my patronage for Mickey Mouse. As a substitute, a cruise for me is about attraction, nice meals, superior service and a focus to element — and Disney Cruise Line sometimes excels in all these areas.
However my expertise on Disney Want did not dwell as much as expectations. Whereas I cherished the mouthwatering dishes at Palo and the Broadway-style night reveals, the cruise ship primarily felt like a floating theme park — however one wherein the crowds, lackluster mealtime leisure and barrage of stores overpowered the attract of the sights.
I could not get my bearings on the ship. Some passengers and crew members had been visibly overwhelmed by the crowds, which modified the temper on board. I missed the frequent, impromptu exchanges with the cruise workers and fellow friends that I’ve grown to take pleasure in on the opposite ships.
Subsequently, my crusing did not really feel like a stress-free trip. Disney Want is clearly a Disney ship, nevertheless it’s not the outdated Disney Cruise Line I do know.
I missed the relative calm and attraction of Disney Magic and Disney Marvel. On these ships, the cruise line has mastered the stability of pixie mud and a household trip.
Disney continues to be my favourite cruise line, and I do know I will be again on board earlier than lengthy. However the subsequent time I cruise with Disney, you may guess it will be on one of many line’s smaller, older ships.
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