Bolt, Africa’s main on-demand mobility platform, reinforces its unwavering dedication to security with the introduction of two cutting-edge options: Journey Monitoring and Driver Alerts.
These proactive security measures will present real-time assist via superior journey monitoring capabilities and insightful alerts for drivers, enhancing the reliability and safety of Bolt rides.
Enhanced Security Options
This function makes for a fast and simple option to entry emergency providers or request help. Complementing this, the Driver Alerts function equips drivers with beneficial details about upcoming journeys, making certain they’ll make knowledgeable selections, notably in areas flagged for security issues.
Route Deviation and Delayed Journey Completion Options
Bolt plans to roll out much more journey security monitoring options, together with route deviation and delayed journey completion. That is all a part of Bolt’s ongoing funding and upgrades to security options on its platform, enabling extra assist for drivers and passengers and serving to to determine and deter improper driver and passenger behaviour.
Takura Malaba, Regional Supervisor, East and Southern Africa at Bolt, mentioned: “At Bolt, security is our high precedence, and we’re always engaged on new merchandise and options to proceed to enhance the protection ecosystem of the Bolt app, providing drivers and passengers a high-quality ride-hailing expertise. Rolling out new journey security monitoring options, in addition to driver alerts, is the newest set of upgrades to our ongoing efforts to make it doable for drivers and passengers to hunt assist in the event that they ever want it.”
Intervention Amidst Security Considerations
As an intervention to intensify security on the platform, Bolt not too long ago launched security options such because the audio journey recording function that empowers each drivers and passengers to provoke an audio recording of their journey inside the Bolt app, in addition to passenger verification that prompts passenger to take a selfie earlier than they can place a ride-hailing order to boost driver-passenger belief.
Current Security Instruments
Different present security instruments accessible embody free trauma counselling following any traumatic incident whereas utilizing the platform via our associate Oaksure, Bolt Journey Safety, for gratis to cowl emergency medical bills, everlasting incapacity, and demise brought on by an incident whereas on a Bolt journey, in addition to journey sharing for real-time location sharing with family and friends.
