The vacation season is shortly approaching, and, together with it, a few of the busiest journey days of the 12 months. In line with Transportation Safety Administration checkpoint information, the Tuesday and Wednesday earlier than Thanksgiving and the Sunday after Thanksgiving see a few of the highest passenger screening numbers of your entire 12 months; the dates main as much as Christmas do not fall far behind.
Associated: 5 issues to know earlier than the subsequent time you employ a ride-hailing service on the airport
Lyft has lengthy been within the enterprise of getting vacationers the place they should be after they should be there. This 12 months, the corporate is doubling down on that promise with a handful of options that can ease the stress of vacation journey, together with a assure that you will receives a commission if you aren’t getting picked up on time.
On-time pickup promise
Starting Thursday, prescheduled airport rides shall be lined by Lyft’s “on-time pickup promise,” making certain your experience arrives on time otherwise you’ll be compensated.
“Each minute counts whenever you’re on the way in which to the airport,” Lyft CEO David Risher stated in a press launch. “We’re so assured that we will get you there on time that if we’re greater than ten minutes late in your scheduled pick-up, we’ll offer you as much as $100 in Lyft credit to make up for it –even if you happen to take a taxi or an Ub*r.”
You possibly can schedule Lyft rides as much as 30 days prematurely, locking in your pickup date, time and value so you may have one much less factor to fret about. Scheduled rides are additionally given precedence when it comes time to be matched with a driver, and drivers also can settle for rides anytime after they’re scheduled.
Even with the steps Lyft takes towards dependable rides, journey delays do occur, particularly this time of 12 months. For those who aren’t picked up on time in your scheduled airport experience, you may robotically obtain Lyft Money credit score in your account as follows:
- $20 Lyft Money in case your driver is greater than 10 minutes late.
- $50 Lyft Money if you happen to’re not matched with a driver 10 minutes after your scheduled pickup time.
- As much as $50 extra Lyft Money if you happen to aren’t matched with a driver and your experience with one other firm is greater than $50
The primary two shall be paid out robotically, however you have to contact Lyft by way of the assistance part of its app to submit the receipt out of your alternate transportation to be compensated for the extra $50.
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Lyft’s on-time pickup promise is obtainable now in main markets, together with Los Angeles, Chicago, Miami, San Francisco, Boston, Atlanta and Philadelphia, which you will notice famous within the app whenever you schedule your airport experience.
Additional Consolation mode
Additionally out there Thursday for many rides, Lyft is introducing an “Additional Consolation” characteristic so vacationers can get into relaxation and rest mode from the second they step into their automotive. Rides designated as “Additional Consolation” provide roomier automobiles, top-rated drivers and preset preferences for temperature, a quiet experience or baggage help.
These options come on the heels of the profitable launch of Lyft’s Ladies+ Join, which matches ladies and nonbinary riders and drivers in choose cities.
“Ladies carry a disproportionate quantity of vacation stress, taking over the psychological load of planning celebrations, journey, and all of the logistics that include it. Our objective is to make getting the place you are going simpler and fewer tense. Whether or not you are getting the household to the airport or coming dwelling from a late-night vacation get together, Lyft is making life simpler and stress-free,” stated Jody Kelman, govt vp of consumers at Lyft.
You possibly can be taught extra about these new options and begin planning your vacation rides on Lyft’s web site.
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