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Get to Know Africa > Private: Blog > Africa > Tingg by Cellulant Transforms Billing and Collections for Utility Firms in Zambia – IT Information Africa
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Tingg by Cellulant Transforms Billing and Collections for Utility Firms in Zambia – IT Information Africa

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Last updated: 2023/05/11 at 8:05 PM
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Tingg by Cellulant Transforms Billing and Collections for Utility Companies in Zambia - IT News Africa
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Gilbert Lungu, Cellulant Zambia Nation Supervisor. Picture sourced from Africa Enterprise Communities.

Tingg, Cellulant’s digital funds platform, is difficult Zambia’s conventional invoice cost technique. With Tingg, people and companies can rapidly and simply pay their water and energy payments on an app or by way of USSD.

Pay-as-you-go cellular utility invoice funds have been used within the vitality, water, and sanitation sectors because of cellular cash ecosystems’ growth and international complexity. Utility service suppliers and finish customers achieve from cellular utility invoice funds as a result of they enhance cost transparency, cut back leakage, decrease working prices, and open up alternatives for monetary inclusion. Moreover, they assist cellular operators by growing the adoption of cellular cash frequency, common transaction worth, and transaction frequency.

Cellulant is main the cost in digitising funds throughout a number of African nations by its digital funds platform – Tingg. Cellulant is driving digital transformation in Zambia’s utility sector by enabling seamless and environment friendly cost processes for a spread of utility firms, together with these offering water and energy providers, facilitating a smoother expertise for his or her clients.

With Cellulant’s modern digital cost options, clients of those utility firms can now pay their payments from the consolation of their houses, places of work or on the go, utilizing their cellphones, tablets or computer systems. This has considerably diminished the necessity for patrons to go to bodily cost shops, saving them effort and time.

Along with addressing long-standing sector points like water losses and monetary stability, technological developments are giving utility managers new instruments to confront the upcoming issues of rising urbanisation and local weather change. The way in which utilities and clients have interaction is altering because of digital cost alternate options. Whereas IoT gadgets have created new alternatives to watch providers and automate procedures, cellular cash is revolutionising income assortment. Enterprise useful resource planning (ERP) instruments and digital platforms are enabling extra environment friendly utility administration and laying the groundwork for the digitalisation of utility operations.

In 2022, Cellulant partnered with 5 water utility firms in Zambia to permit clients within the provinces to pay their water payments conveniently and chosen financial institution accounts with their most well-liked cellular cash. With over 300,000 clients, Nkana Water, Kafubu Water, Mulonga Water, Chambeshi Water and Western Water are actually providing higher cost providers for his or her clients and are experiencing exponential progress in digital funds. Cellulant has additionally been powering digital funds for Zesco, the nationwide energy utility of Zambia, to make sure that its clients could make funds seamlessly from wherever in Zambia. The corporate’s digital funds platform supplies real-time information analytics and reporting, enabling firms to make knowledgeable selections about their cost processes and enhance their money movement administration.

Tingg by Cellulant is offering companies with a secure and safe cost surroundings, giving them peace of thoughts figuring out that their transactions are protected. The corporate’s cost platform is constructed to satisfy the very best safety requirements, utilizing the newest encryption applied sciences and complying with worldwide safety requirements. Clients in Zambia pays for his or her utilities on Tingg by dialling the USSD code- *265# and selecting whichever utility they need to pay for.

 

//Workers author



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Get to Know Africa May 11, 2023
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