Cancun is perennially widespread with vacationers because of its sandy seashores, attractive climate and numerous lodging choices, starting from family-friendly all-inclusive resorts to top-shelf luxurious accommodations and party-hearty resorts with swim-up bars galore. It doesn’t matter what sort of tropical expertise you are in search of, you are positive to search out it in Cancun and the encircling resort space.
Whereas I’ve stayed in a variety of lodging in my 25-plus years as a journey journalist, I used to be by no means drawn to the all-inclusive resort expertise. Preconceived notions of 24-hour booze-soaked partying or droves of children marauding by way of water parks saved me away from each couples-only and family-oriented resorts. Nevertheless, I needed to problem my perspective, so I booked a keep on the Wyndham Alltra Cancun to know the all-inclusive expertise higher for myself.
This is every part that you must find out about this resort and why it might — or might not — be your cup of tequila.
What’s Wyndham Alltra Cancun?
The Wyndham Alltra model is among the new youngsters on the all-inclusive resort block. It launched three Mexico resorts, beginning with Wyndham Alltra Playa Del Carmen, Adults Solely, in late 2021. Each Wyndham Alltra Cancun and Wyndham Alltra Riviera Nayarit (in Nuevo Vallarta) opened in 2022. Moreover, the model’s Wyndham Alltra Samana – All-Inclusive Resort within the Dominican Republic started welcoming visitors in December 2023.
The “higher midscale all-inclusive model,” as Wyndham describes it, provides a fairly priced all-inclusive trip for singles, {couples} and households.
Previous to its April 2022 opening, Wyndham Alltra Cancun was Panama Jack Cancun Resort. The rebranding included modifications like room updates and a refresh of some public areas. I used to be advised that each one Panama Jack workers remained. No surprise the persistently nice customer support opinions of the earlier resort that I might learn proceed to be born out with the present resort, and each workers encounter I had was optimistic and welcoming. Every greeting from the resort workers included inserting a hand on their hearts with an endearing smile and nod.
Wyndham Alltra Cancun is billed as a family-friendly all-inclusive and positively delivers with a pirate-themed splash park, designated household pool and a sturdy youngsters membership. Nevertheless, the deal with youngsters didn’t detract from my “{couples}” keep, and even solo vacationers will probably discover one thing they take pleasure in.
Associated studying: The 12 finest Wyndham accommodations on this planet
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Reserving particulars
The most effective choices to e-book a keep at this property are to both use a Wyndham Rewards cobranded bank card or a common journey rewards bank card, just like the Chase Sapphire Most well-liked Card or Chase Sapphire Reserve.
I booked instantly with the property utilizing my Chase Sapphire Most well-liked card. Our two-night keep in early December was $751 primarily based on double occupancy, however charges begin from $337 or 30,000 Wyndham Rewards Factors per evening. We weren’t charged a resort payment, however visitors pays an environmental tax per room per evening (72.62 Mexican pesos, or about $4.50).
Getting there
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The Wyndham Alltra Cancun sits on the northern portion of Cancun’s Lodge Zone, a few 25-minute drive from Cancun Worldwide Airport (CUN). It is handy to many eating places and procuring, although you possibly can e-book excursions farther afield by way of the resort.
Complimentary airport transfers aren’t included in lodge reservations, however you possibly can e-book transportation by way of the concierge, which I do not suggest. The fee was $85 one-way, with a slight low cost for round-trip transfers ($175). We booked a switch for arrival however opted for a $40 taxi journey upon departure. Taxis filtered by way of the entrance of the resort with some consistency. After we requested the workers to safe one for us, we waited lower than 5 minutes for one to reach. As talked about, it was lower than half the price of a shuttle organized by way of the lodge.
Checking in
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We arrived within the morning, and the foyer was uncrowded and welcoming, although it might get busy at different instances of the day. Our room was not but prepared, however we acquired our all-inclusive wristbands and got entry to every part included in our keep, resembling eating within the eating places or ordering drinks on the bars.
We acquired black wristbands once we checked in, and one of many concierge workers members later advised us it was a “VIP” band (although I had not upgraded or booked something additional). He advised us we received a free tour or cabana rental however wasn’t clear on how we earned this VIP standing once I inquired. We had already booked a cabana (extra particulars on that under) and weren’t staying lengthy sufficient to do an tour, so we declined. You will discover extra particulars on our cabana rental and tour choices under.
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A second concierge approached us later that afternoon with the identical supply. Fortunately, she defined the method. Apparently, numerous visitors obtain VIP bands randomly at check-in (at no cost). You possibly can rating a “free” tour or resort credit score if you happen to attend an info session concerning the VIP package deal (bookable in your subsequent keep).
Time did not enable us to attend, however the entrance desk workers defined that VIP standing comes with a premium suite reserving or increased (sixth ground) with out attending the data session. A VIP reserving will get you assorted perks like in-room fruit baskets, sweets and different additional facilities, in addition to entry to the Alltra VIP Lounge on the sixth ground. You may also add VIP standing to any room for $40 per individual per evening for visitors ages 18 and up.
It seems our reserving of a premium junior suite would have earned us VIP standing with entry to the Alltra VIP Lounge. I am unsure why that wasn’t communicated to us extra clearly at check-in. We additionally did not obtain any fruit baskets or sweets throughout our keep.
Rooms are spacious however might use a refresh
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The 458-key property provides customary rooms and a bevy of suite choices. Customary rooms at Wyndham Alltra Cancun function a separate open-concept sitting space with a desk and chairs, in addition to a furnished semi-private terrace or balcony. In addition they embody a minifridge, a flat-screen TV, a bathrobe, a hair dryer and different conventional in-room facilities.
Suite choices are in depth. You possibly can select amongst junior suites, premium junior suites, grasp suites, household suites, and spacious 1,366-square-foot presidential suites. Suites embody oceanfront, ocean-view, lagoon-view or beachfront walkout choices. Facilities within the suites class might embody non-public balconies with hammocks, in-room scorching tubs and a private seaside cabana.
As beforehand talked about, suites include unique entry to the Alltra VIP Lounge.
The household suites embody rooms that sleep as much as three youngsters with dad and mom. These rooms embody a bunk mattress with a pull-out trundle mattress and a furnished non-public balcony with a hammock. It additionally supplies easy accessibility to Camp Alltra, the resort’s youngsters membership, which provides supervised actions for teenagers ages 4-12. Along with having fun with the splash park and household pool (extra on that under), youthful visitors can take part in film nights, magic exhibits and different occasions.
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Our premium junior suite was ethereal, with marble tile flooring, grayish-beige furnishings and pops of sea blue. Steps flanked by white wrought iron railing led to a good-sized sitting space with a love seat, espresso desk and small eating desk. It gave an early Eighties Palm Seaside resort vibe; I personally appreciated it, but it surely may not be for everybody. I simply want I had packed my favourite caftan.
The closet held robes and slippers. There was additionally a espresso maker, an iron and ironing board, a secure, and a minifridge stocked with complimentary sodas, juice, beer and water.
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I appreciated how the self-importance area was separate from the toilet and bathe space. Nevertheless, the self-importance part was open to the remainder of the room, which permits mild to spill in if you happen to’re preparing whereas others are sleeping. The double self-importance space was spacious, with loads of room for our private toiletries, my flat iron and brush. The offered toiletries included your customary cleaning soap, lotion, stitching equipment and bathe cap; it additionally got here with extras like a shaving equipment with a razor and shaving cream, a toothbrush, a small tube of toothpaste and a shoe sharpening equipment.
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The bathroom and bathe room didn’t have a second sink however featured a lighted mirror and a slender marble ledge that may very well be used to stash make-up or further toiletries. There was no bathtub, however the glass-walled bathe was spacious and included a bathe seat. A metallic rack contained in the bathe held additional towels.
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We additionally had a small balcony overlooking the youngsters’ play space, and it offered a glimpse of the ocean to the fitting. With two chairs and a small desk, it was a pleasant spot to calm down with morning espresso or a night cocktail.
Lodging acquired some updates with the changeover to Wyndham, however some components might use additional enchancment. For instance, the darkish wooden of the closets and reddish marble self-importance counter tops did not match the lightness of the remainder of the room. Additionally, the closet doorways did not at all times wish to keep shut.
The fitted sheet on the mattress was so skinny that you can learn the mattress label. That mentioned, the cover and pillows had been plush and cozy, and I slept properly each nights. Additionally, not one of the USBs within the wall labored, so we used our private chargers.
Fortunately, the Wi-Fi in our room and the general public areas was quick. Once we did a pace check in each our room and foyer, we received a obtain pace of 263 Mbps (room) and 125 Mbps (foyer) and an add pace of 57 Mbps (room) and 200 Mbps (foyer).
Eating places and bars
After all, one of many huge appeals of all-inclusive resorts is that each one (or not less than most) drinks and meals come along with your keep. This manner, you get unfettered entry to drinks and meals with out pulling out your pockets. Nevertheless, the standard of food and drinks choices can typically be hit and miss.
Whereas I wasn’t blown away by a eating expertise that I will dream about for months to come back, the meals had been persistently good, and I appreciated the number of included meals choices out there. We selected to not pay additional for particular add-ons like a tomahawk steak (1,490 Mexican pesos or about $88) or lobster tail (990 pesos or about $58) that maybe might have leveled up our eating expertise.
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Important eating venues included Viaggio (rustic Italian fare), Azul (buffet and Asian dishes), Casa de Rosa (Mexican) and Ventanas (breakfast, lunch and dinner buffet). There was additionally a wide selection of spots for a extra informal expertise. Amongst them had been Cafe Mexico (espresso, pastries and small sandwiches), Agave Bar (poolside), At Sundown (Mediterranean), Cravings (candy treats) and Brasas Grill (barbecue specialties served poolside).
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Friends might sit back at a handful of on-site bars like Kaa Bar and Lounge (foyer bar), Bar Agave (by the principle pool) and beachside Olas Bar, full with swings. For those who spring for a set (or add VIP standing to your customary room), you may even have entry to the Alltra VIP Lounge on the sixth ground. We could not hit all of them inside a two-night keep, however this is my tackle those we did.
Viaggio
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I cherished the vibe of Viaggio, which had black-and-white tiled flooring, vintage-style images on the partitions and a brilliant crimson Alpha Romeo parked by the host stand.
You do not want reservations for included eating venues, however had been advised to get there after they opened at 5 p.m. to keep away from a wait. We rolled up at round 6:30 p.m. on a Friday and had been seated immediately.
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We ordered a Caesar salad, beef carpaccio, mahi mahi and hen Parmesan. Every thing was hearty and engaging. The home wine on supply was Don Silvestre (Cabernet Sauvignon or Sauvignon Blanc), which tends to go for about $10 a bottle. I am explicit about my wine, and I assumed each had been strong, having fun with a couple of glass at dinner. (Nevertheless, I will not be working out to Dealer Joe’s to choose up a bottle of it to have at residence.)
Azul
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This buffet outlet had the everyday breakfast choices (omelet station, waffles, Mexican breakfast dishes) in addition to some a la carte choices. Accommodations do not at all times get one thing easy like scrambled eggs proper, however mine had been fluffy and completely executed. The breakfast pizza I ordered was easy however scrumptious. Lunch objects included salad fixings, scorching seafood dishes, a stir-fry station, desserts and different objects. We did not eat dinner right here, however I used to be advised that Asian dishes had been the spotlight.
Casa de Rosa
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The resort’s Mexican restaurant didn’t disappoint. I began off with shrimp aguachile, a kind of ceviche made with shrimp or different seafood that is marinated in a combination of lime juice and chili peppers. It was recent and flavorful with a pleasant kick to it. I ordered the ocean bass and paired it with a passionfruit margarita. My husband ordered the blended grill fajitas (with beef and hen) and was happy with each the style and the beneficiant portion.
Dessert was churros served with tequila-infused scorching chocolate sauce. I might want to retract my earlier assertion about memorable meals on this occasion. The churros had been superior, and I take into consideration them typically.
Ventanas
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Meals choices right here mirrored these out there at Azul. Inside, there have been principally wood-top tables with metallic and fabric banquet-type chairs. I traded a wonky chair out for a gradual yet one more than as soon as. The tables and chairs exterior had been good, although, so we ate alfresco there when the solar wasn’t aggressive. We dined right here for lunch twice, and each instances, I stacked my plate with salad, selfmade guacamole and chips, recent fruit and rolls. I sampled the flan for dessert, and it was scrumptious.
Kaa Bar and Lounge
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We hit Kaa Bar and Lounge within the foyer whereas ready for our room. I ordered a margarita (frozen) and wasn’t a fan. The flavour had an virtually plastic style to it. I attempted a margarita on the rocks later, hoping for a special consequence (pondering the premade frozen combine may need been the problem). It wasn’t a really tasty tipple, both. I caught with vodka and cranberry juice after that.
We did benefit from the bar’s environment, and it was a hub of exercise throughout our keep, with prime people-watching alternatives. There have been TVs above the bar and a big TV display on one wall that confirmed soccer video games and sports activities exhibits. Nevertheless, the area did not have a robust sports activities bar vibe once we had been there. Maybe that may change if there was a championship recreation many visitors had been excited by. Whereas we had been right here, it was a well-liked place for {couples} and teams of mates to converge for a drink.
Alltra VIP Lounge
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You probably have entry to the Alltra VIP Lounge, be certain that to come back right here for cocktails. It is the one place you may get premium spirits resembling Patron tequila and Absolut vodka as a part of your package deal. It was a pleasant, quiet place to get a bit work accomplished whereas having fun with a drink. A small buffet of sunshine bites — small sandwiches and charcuterie objects, fruits and veggies, pastries and mini desserts — had been out there all through the day.
Nice pool and seaside areas
There have been two swimming pools on the resort. The principle pool was simply off the principle foyer (preserve strolling straight forward from the resort entrance). You will discover the second pool, which is widespread with households, by strolling by way of the foyer bar (because it’s on the opposite facet).
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The principle pool overlooks the seaside, offering easy accessibility for a fast ocean dip as an alternative choice to swimming within the chlorinated water. The pool deck was expansive, with loads of lounge and cabana seating.
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There at all times appeared to be empty loungers out there, and I solely noticed a handful of chairs “saved” with seaside towels each mornings. The Agave Bar was simply steps away if you happen to needed to seize your personal drink, however the beverage service on the pool was attentive once we had been there.
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As talked about above, Wyndham Alltra Cancun payments itself as a family-friendly all-inclusive, and a improbable household pool space separate from the principle pool was proof.
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Stroll by way of the foyer bar to search out the household pool, and simply past it’s the place you may discover the splash space, waterslide and Camp Alltra youngsters membership.
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The Wyndham Alltra Cancun is on the northern portion of the Lodge Zone, and the seaside here’s a bit narrower than the seashores within the southern space. Nevertheless, there was stretch of gorgeous white sand to lounge on. It was well-groomed and meticulously saved. For instance, at dawn the morning after an enormous storm, workers had been choosing up stray palm leaves, hosing off stray sand from the deck and sweeping the seaside again to close perfection.
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Throughout our go to, the waves had been fairly sturdy, and I did not see anybody swimming. Numerous visitors loved leaping the waves near shore, although. Lifeguards had been current and really attentive, ensuring folks did not enterprise over to the areas marked with crimson flags.
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Rows of lounge chairs with thatch umbrellas had been simply in entrance of the resort’s seaside bar, Olas Bar. There have been additionally rentable cabanas to the left of the loungers.
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To the fitting had been two rows of cabanas in entrance of the walk-out seaside rooms. There have been two lounge chairs on the foot of every cabana and a facet desk by the cabana in your drinks.
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If you wish to splurge a bit, think about renting one of many above-mentioned seaside cabanas. I wasn’t positive how shortly they booked up on the weekends, so I pre-booked one earlier than we checked in. There have been loads to select from, and there have been a number of nonetheless out there all through the day on Saturday (once we rented ours). The fee for our full-day rental was 1,500 pesos (about $88) and got here with premium cocktails and a bottle of glowing wine.
Friends can safe their cabana on the hut on the seaside’s edge close to the resort. It was the proper option to spend a lazy day on the seaside and offered sufficient shade to keep away from getting a sunburn. Cabana waiters had been proactive and pleasant. We not often needed to ask for something, as they anticipated our wants remarkably properly.
Inside 10 minutes of settling into our cabana, spa workers greeted us and provided a free mini-massage, which included a rundown of accessible remedies. The therapeutic massage was good, and the attendant wasn’t pushy once I declined her supply to e-book a full therapy.
Over the subsequent few hours of our cabana time, we acquired provides to buy hats, sun shades, scarves and jewellery from passing distributors. They had been all very well mannered, and a easy “no, thanks” saved them shifting, but it surely did detract a bit from the comfort of the expertise.
Numerous methods to remain busy or calm down
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The health heart was spacious and well-equipped with free weights, cardio machines and weight machines. Solely a handful of individuals had been there each instances we visited.
Nonmotorized water sports activities like snorkeling or paddleboarding are sometimes a part of the all-inclusive providing. Nevertheless, the water was tough throughout our keep, so visitors caught to wading close to the shore, enjoying seaside volleyball or taking part in pool actions led by the resort exercise crew.
The actions kiosk was just a few steps away from the principle pool. A rack of brochures offered primary info on the kinds of excursions however lacked any pricing particulars. The attendant appeared reluctant to supply me particular costs except I used to be able to e-book one thing, which was irritating. Nevertheless, a number of minutes of questions yielded me a spread of $50 per individual for an Xcaret snorkeling tour (excluding taxes and a park payment of $20 per individual) to “a whole bunch of {dollars}” for a full-day crusing tour in Cancun with an open bar, snorkeling, a seaside membership and buffet.
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Wyndham Alltra Cancun additionally levels reside performances, music or themed events every evening by the pool, in one of many ballrooms or different areas. Throughout our keep, we loved a wonderful Michael Jackson Tribute efficiency, full with backup dancers. It befell on a stage by the principle pool and drew many visitors.
I did not get to expertise the complete scope of Aura Spa, but when my cabana-side mini-massage was any indication of what is in retailer, I’ll e-book a session upon my return. Therapies vary from 25 to 80 minutes and price anyplace from 1,361 pesos (about $80) for a 25-minute Swedish therapeutic massage to three,298 pesos (about $195) for an 80-minute deep-cleansing facial.
The spa was tucked away off a walkway throughout from the health heart. For those who aren’t paying consideration, it will likely be simple to overlook.
Causes Wyndham Alltra Cancun may not be for you
Wyndham Alltra Cancun is a strong alternative for vacationers who do not wish to spend a ton on an all-inclusive keep however nonetheless take pleasure in quite a lot of eating, drinks and leisure. No resort is ideal for everybody or each sort of keep, although. Listed below are instances Wyndham Alltra Cancun may not be your best option:
- The meals was good, however if you happen to search upscale delicacies and craft cocktails with top-shelf liquor, select someplace else.
- We loved our time right here as a pair, and the households with youngsters did not detract from our expertise in any respect. Nevertheless, if you happen to favor a very child-free atmosphere, select a special resort.
- The property was persistently clear and well-maintained, however some components — like wonky closet doorways and worn banquet eating chairs — might use some love. For those who’re in search of modern, new and modern environs, e-book one other resort.
Accessibility
There was an intensive community of ramps all through the property that offered wheelchair entry to eating places, bars and the pool space. Moreover, the foyer and different public areas had been extraordinarily open, providing loads of room to maneuver. The resort additionally has wheelchairs out there for visitors.
The resort provides two ground-floor suites absolutely outfitted for visitors with bodily limitations. The rooms function an entry ramp resulting in the terrace. Their bogs embody a assist railing; the showers function sliding curtains for entry and a railing and assist chair. Moreover, the telephones within the room and toilet have a direct line to an operator in case of an emergency.
There is not a chair carry in both pool, however visitors can enter the principle pool by way of a shallow portion by the sting. Whereas there is a boardwalk to the seaside, it might be troublesome to transcend that.
Options to Wyndham Alltra Cancun
Cancun’s Lodge Zone is chock-full of all-inclusive resorts to attraction to various touring wants.
Earn or redeem Hilton Honors factors at Hilton Cancun (for households) or Hilton Cancun Mar Caribe. World of Hyatt loyalists in search of an adults-only escape will admire Secrets and techniques Riviera Cancun Resort & Spa.
For those who’re a Marriott fan, think about Planet Hollywood Cancun, a part of Marriott Bonvoy’s Autograph Assortment or the Royalton CHIC Cancun.
For extra lodging inspiration, take a look at our roundup of 13 finest all-inclusive resorts in Cancun.
Trying out
My youngsters are adults now (sobbing quietly as I write this), and I am slowly leaning into empty-nester journey (and I do adore it). There was loads to love about Wyndham Alltra Cancun.
Whereas it touts itself as a household resort, there was mixture of households and {couples}. The designated household pool, a separate splash space and an lively youngsters membership left the principle pool for the grownups, which I appreciated.
Moreover, the housekeeping and upkeep workers appeared ever-present (however not intrusive). The resort grounds and seaside space had been persistently clear and well-maintained.
I loved my keep and would e-book one other keep right here (whether or not alone, with my husband, or with my girlfriends) if given the possibility.